Keeyu
Jevon Le Roux is an accomplished business leader with extensive experience in various executive roles within the retail and e-commerce sectors. Currently serving as CEO and Co-Founder of Keeyu since January 2024, Jevon is focused on enhancing e-commerce operations through proactive monitoring and customer satisfaction. Previous positions include CEO of Papinelle, where Jevon led a women's sleepwear and lifestyle brand, and Managing Director roles at P.E Nation and SurfStitch, where strategic improvements and growth initiatives were implemented. Notably, Jevon served as Divisional Director at Gloria Jean's Coffees, transforming the business model and value proposition. With a strong foundation in management and retail, Jevon's career began in the surfing industry as a professional surfer, followed by significant roles at Billabong and Ezekiel. Educational achievements include multiple executive business degrees from HEC Paris and other prestigious institutions.
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Keeyu
What we Do: Keeyu streamlines e-commerce post-purchase operations, enhancing customer satisfaction and reducing business costs. Problem Statement: We've fixed a big e-commerce headache: shoppers not getting their stuff on time. Did you know that 38% of helpdesk tickets are complaints? Why It Happens: E-commerce operations can be tricky, with just one glitch causing late deliveries, customer frustration, and cost headaches. And guess what? Old-school helpdesks don't prevent these dramas before they happen. Solution Statement: We help companies get their online shoppers what they want with no drama. How We Do It: Our platform smarts keep an eye on the post-purchase journey, from payment to delivery. Keeyu spots issues early and empowers customer support teams to ensure every order ends up right where it should be – in the customer's hands, on time, hassle-free. Benefits: Keeyu is all about making everyone's life easier. It slashes workloads and employee costs while ramping up team spirit and customer loyalty – because when things go smoothly, everyone's happier. Founded in 2023, the company is headquartered in Sydney, Australia, and is dedicated to empowering businesses to deliver exceptional post-purchase experiences.