Kelley Austin
Ami Shah is a seasoned professional in Salesforce consultancy, currently serving as a Senior Salesforce Consultant at Kelley Austin since August 2023. Previously, Ami held the position of Senior Salesforce Business Analyst at Allworth Financial from January 2021 to May 2023 and at RealPage, Inc. from October 2018 to January 2021. Prior experience includes working as a Robotic Process Automation Business Analyst at Fujitsu Americas from February 2017 to October 2018. Ami has a Master’s Degree in Information Technology Management and a Bachelor’s Degree in Information Technology and Systems & Accounting from The University of Texas at Dallas, along with a Bachelor's Degree in Computer Information Systems from Texas State University.
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Kelley Austin
Kelley Austin co-founders Hunter Austin and Waylon Kelley have 20+ years of combined experience in the Salesforce ecosystem and have worked for and with many Salesforce consulting firms over the years. The one thing they felt was missing the most from the industry was an exemplary employee experience where team members felt connected, empowered, and appreciated. They wanted to create an environment where work is not the most important thing in your life, so they set out to build that environment first and foremost. The Salesforce Consulting ecosystem was the perfect vehicle to drive that concept and build a culture rooted in growth and collaboration. Being a Crest (Gold) Salesforce partner allows the Kelley Austin team the flexibility of an ideal work environment and the ability to grow as quickly as each team member desires. Our team consistently works towards building a culture that everyone can be proud to be a part of. It’s not always easy, which is why we set quarterly goals for culture initiatives to ensure that these goals stay top of mind. Our team continues to grow in both size and expertise, but regardless of size, we vow to not lose sight of the values our company was founded on. We've worked with the below products and more: Sales Cloud • Sales Cloud Einstein • Sales Cloud GPT • Partner Experience/Community • High Velocity Sales • Sales Dialer • Salesforce Maps • Salesforce Inbox • Service Cloud • Service Cloud Einstein • Service Cloud GPT • Customer Experience/Community • Marketing Cloud • MC Email Studio • MC Journey Builder • MC Account Engagement (Pardot) • MC Intelligence • MC Personalization • MC Einstein • Salesforce CPQ (Revenue Cloud) • Salesforce Field Service • Conga Composer • Conga Sign • Docusign • Formstack • Twilio • Commercient • SharinPix • RingCentral • 8x8 • QuickBooks • Sage • Great Plains • ERPs • Netsuite • SAP • Absorb LMS • Custom Web Apps