Kelley Austin
Kiyan Nourain is the Founder and Principal of Kiynou Services LLC, established in June 2017, specializing in technological consulting and Salesforce implementation across various industries. With extensive experience in roles such as Director of Software Platforms, Engagement Manager, and Solution Architect, Kiyan has successfully managed over 20 Salesforce projects, guiding clients through technology streamlining, project management, and end-user training. Prior to Kiynou Services, Kiyan held positions at Roycon as a Solution Architect, at RelationEdge as a Senior Salesforce Consultant and Salesforce Engineer, and at GSD | Salesforce CRM Consulting as a Salesforce Consultant/Business Analyst. Kiyan's expertise spans multiple verticals including construction, manufacturing, and entertainment, with a foundational degree in Drama from New York University.
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Kelley Austin
Kelley Austin co-founders Hunter Austin and Waylon Kelley have 20+ years of combined experience in the Salesforce ecosystem and have worked for and with many Salesforce consulting firms over the years. The one thing they felt was missing the most from the industry was an exemplary employee experience where team members felt connected, empowered, and appreciated. They wanted to create an environment where work is not the most important thing in your life, so they set out to build that environment first and foremost. The Salesforce Consulting ecosystem was the perfect vehicle to drive that concept and build a culture rooted in growth and collaboration. Being a Crest (Gold) Salesforce partner allows the Kelley Austin team the flexibility of an ideal work environment and the ability to grow as quickly as each team member desires. Our team consistently works towards building a culture that everyone can be proud to be a part of. It’s not always easy, which is why we set quarterly goals for culture initiatives to ensure that these goals stay top of mind. Our team continues to grow in both size and expertise, but regardless of size, we vow to not lose sight of the values our company was founded on. We've worked with the below products and more: Sales Cloud • Sales Cloud Einstein • Sales Cloud GPT • Partner Experience/Community • High Velocity Sales • Sales Dialer • Salesforce Maps • Salesforce Inbox • Service Cloud • Service Cloud Einstein • Service Cloud GPT • Customer Experience/Community • Marketing Cloud • MC Email Studio • MC Journey Builder • MC Account Engagement (Pardot) • MC Intelligence • MC Personalization • MC Einstein • Salesforce CPQ (Revenue Cloud) • Salesforce Field Service • Conga Composer • Conga Sign • Docusign • Formstack • Twilio • Commercient • SharinPix • RingCentral • 8x8 • QuickBooks • Sage • Great Plains • ERPs • Netsuite • SAP • Absorb LMS • Custom Web Apps