Roby Abdillah

Kemana is a Leading Ecommerce Solutions Agency serving clients in B2C and B2B segments. Our diverse team of Consultants, Analysts, Designers, Engineers and Support Staff service a wide range of clients including Starbucks, eBay, Fossil, Ralph Lauren, Astra, Ranch Market, Mitre, Kuehne + Nagel and Samsonite. Kemana builds Enterprise Level Ecommerce websites and technologies using the world's leading software solutions. We are a Certified Professional Magento Partner, Certified Adobe Partner and a Certified & Preferred Big Commerce Partner. The adoption of Digital to any organization is difficult. Kemana builds plans that work. As traditional business doctrine considers different revenue streams within an organization individually, we see the adoption of Ecommerce and retail revenue as part of one eco system. In today’s Digital landscape applying general implementation strategies to complex and changing markets achieves limited results. We work with clients to implement a three ‘C’ approach to implementation; Clarify your strategy, Communicate and Cascade it. Customer Experience Design sits at the core of our business. Our team work with clients to develop an Ecommerce website that matches your brand's strategic goals and message. We focus our design around your customer and their experience through each buying lifecycle. Our customer focus approach is to Attract, Convert, Supply and Retain. We design around that customer cycle. In order to achieve a design that is conversion focused we need to understand your customer and target audience and then design around it. Kemana provides a full range of Post Launch Managed Services. These include improvements and system updates, new functionality, updated integrations and design enhancements, all at the ready by our team of Ecommerce professionals.