Jared Miller

Sr. Director Web Analytics & Personalization at Kendra Scott

Jared Miller has an extensive work experience that spans over a decade. Their most recent role was as the Senior Director of Web Analytics & Personalization at Kendra Scott, a position that they have held since 2023. Prior to that, they were the Director of eCommerce Performance Analysis Center of Excellence at Gap Inc. from 2021 to 2023. In this role, Jared provided leadership and strategy for building a new ecommerce insights COE.

Before joining Gap Inc., Jared worked at Pandora from 2019 to 2021, where they held the position of Director of Global eCommerce Analytics, Tagging, and Site Performance. Jared built a globally-distributed team responsible for delivering data, models, and insights across 110+ global web properties. Jared also played a key role in building a global digital community of analytics power users to democratize data through training and communication.

Prior to Pandora, Jared worked at rue21 from 2018 to 2019 as the Director of Consumer Engagement & Analytics. In this role, they oversaw web analytics, marketing analytics, customer analytics/CRM/VoC, and loyalty/email programs. Jared's responsibilities included leading a cross-functional team to implement market testing of loyalty/coupon strategies and overseeing the RFP process for VoC vendor and Google Analytics 360 partner vendor.

Jared's earlier experience includes working at GNC from 2006 to 2018, where they held several roles including Sr Manager of Web Analytics, Manager of eCommerce Retail Analytics, Web Retail Analyst, and Store Manager. Their responsibilities at GNC included directing ecommerce analytics, reporting, budgeting/forecasting, A/B testing, and website optimization.

Jared's work experience also includes being a Teaching Assistant at The University of Akron from 2006 to 2007.

In summary, Jared Miller is a highly experienced and accomplished professional in the field of web analytics and ecommerce. Jared has a proven track record of providing leadership, strategy, and line management for building analytics teams and driving insights-driven decision making in various organizations.

Jared Miller obtained a Bachelor of Arts (B.A.) degree in Economics and Spanish from The University of Akron - Honors College in 2006. Jared then pursued a Master of Arts (M.A.) degree in Economics from The University of Akron in 2007. In 2005, they also received a Diploma in Spanish from Universidad de Valladolid.

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