Lauren Goldberg

Lauren Goldberg has extensive experience in customer service and operations management, currently serving as a Customer Care Specialist and Assistant Operations Manager at Kendra Scott since November 2016. In this role, Lauren demonstrates leadership skills by making executive decisions during management absences, providing exceptional customer service as the Work It Awareness Manager, and upholding the company's core values. Additionally, as a Culture Lead and Training Lead, Lauren has driven employee engagement through creative initiatives and training programs. Prior experience includes roles as Communications Manager and Program Assistant at The Exceptional Foundation of West Tennessee, where Lauren developed marketing strategies and oversaw program participants. Educational background includes a Bachelor of Arts in Applied Behavior Analysis from The University of Kansas.