Baljeet Sidhu

Baljeet Sidhu is a seasoned professional with extensive experience in the travel industry, currently serving as Corporate Key Account Manager at Kenya Airways since June 2004, after previously holding the position of Sales and Reservations Agent. In this role, Baljeet Sidhu has excelled in providing exceptional customer service by promptly addressing client inquiries and assisting management with escalated issues. Prior to this, Baljeet Sidhu worked as a Reservation Consultant at an Online Travel Company from December 2001 to May 2004, where responsibilities included responding to customer queries in a busy call center, creating tailored itineraries, and successfully upselling additional services, all while building strong customer relationships through personalized advice.