Irene Musyoki

Irene Musyoki is a seasoned professional in the aviation industry with over a decade of experience at Kenya Airways, currently serving as the Brand & Partnership Executive since January 2013. Irene has held various roles, including Acting Station Manager and Customer Experience Executive, where contributions focused on enhancing customer journeys, ensuring punctuality, and improving staff performance for optimal customer service. Early career experiences as a Customer Airline Executive and Customer Service Agent laid the foundation for strong negotiation and guest engagement skills. Irene holds a Bachelor of Arts in Media Studies from the University of Nairobi and a Bachelor of Arts in Communication and Media Studies from Daystar University.