Quality and Certification Team

The Quality and Certification Team at the Kenya Bureau of Standards is responsible for ensuring the compliance of products and quality management systems with national and international standards. This team manages the development and issuance of product certifications, such as the Diamond Mark of Quality, and the certification of quality systems including ISO 9001 and HACCP. They also provide quality assurance support, handle consumer complaints, and conduct quality inspections of imports. With a focus on consumer protection and market integrity, the team plays a vital role in upholding industry standards and enhancing product quality in Kenya.