James Wilkinson

James Wilkinson has extensive work experience in the transportation industry. James has worked for various companies, including KeolisAmey Docklands, Serco, and Eurostar.

At KeolisAmey Docklands, James has held several positions, starting as a Station Supervisor/Trainer and working their way up to become the Head of Stations. In this role, they were responsible for the operations of the Docklands Light Railway (DLR), including station management, staffing, projects, work approvals, events, emergency planning, and overall station operations.

Prior to this, James worked as an Operational Development Manager at KeolisAmey Docklands, where they were involved in developing operational concepts for various projects and supporting business cases. James also served as an Area Manager for the West & South Stations and Station Development, overseeing the operational delivery of multiple DLR stations.

Before joining KeolisAmey Docklands, James worked at Serco, where they held several roles, including Area Manager for the West & South Stations, Team Manager for Stations and Customer Relations, Service Delivery Team Manager, Area Station Manager, Olympic Operational Support Manager, and Passenger Access Assistant at Eurostar.

Overall, James Wilkinson has a diverse range of experience in station management, operational development, customer service, and team management within the transportation industry.

James Wilkinson's education history includes the following:

- James attended Sir George Monoux College, where they studied Business and Information Technology.

- James also attended Lewisham College, focusing on Health and Safety.

- James furthered their education at Tower Hamlets College, specializing in Customer Service.

- James received a diverse education at Rush Croft School, studying various subjects.

- In 2016, James enrolled at Instructus Group and completed a Diploma in Management (Level 3) - QCF, as well as an Advanced Level Apprenticeship in Management (Business Sector).

- In the same year, they also obtained the IOSH - Managing Safety certification from the British Safety Council.

- James pursued further studies at ILX Group PLC from 2018 to 2021, where they earned a Foundation & Practitioner in Project Management degree in the field of AXELOS PRINCE2 2017.

- In May 2018, they obtained the PRINCE2® Practitioner CPD certification from AXELOS Global Best Practice.