Janet Liddle

Janet Liddle is an experienced professional in customer insights and experience management, currently serving as Customer Insight Manager at KeolisAmey Docklands since May 2025. Prior to this role, Janet held various positions at Bupa from July 2017 to May 2025, including Group Customer Experience Manager and Insurance Research and Insight Manager. Janet's career also includes a tenure at British Gas as Consumer Insight Manager from April 2013 to July 2017 and a role as Brand Insight Manager at Mars Confectionery from June 2010 to March 2013. Janet Liddle earned a Bachelor of Arts degree from Loughborough University.