Biswas Bista

Service Desk And EUC Officer at Keolis Downer

Biswas Bista has a diverse background in customer service and hospitality. Biswas most recently worked as a Business Data Analyst at Keolis Downer starting in February 2023. Prior to that, they were a Customer Service Representative at Sofitel from April 2022. From August 2021 to May 2023, Biswas worked as a Customer Service Representative at SkyCity Adelaide. Biswas also held a role as an Assistant Manager at Martini On The Parade from June 2020 to August 2021. Before that, they were a Customer Service Representative at Sammy's on the Marina from September 2019 to March 2020. Biswas has experience in operations as well, having worked as an Operations Executive at Western Union from October 2014 to May 2018. Biswas started their career in hospitality as a Dining Room Staff at The Sloane Club in July 2009, and later held positions as a Banquet Senior Chef de Rang from November 2010 to December 2011, and as a Bar Supervisor from January 2012 to July 2014.

Biswas Bista earned a Master's degree in Business Information System from Torrens University Australia between 2019 and 2021. Prior to that, they completed a BA (Hons) in Accounting & Financial Management from the University of Sunderland during the period of 2009 to 2012. In addition to their formal education, Biswas obtained several certifications including Microsoft Azure Fundamentals: Managing Azure AD from Skillsoft in April 2023, AWS Cloud Practitioner 2022: Cloud Economics from Skillsoft in March 2023, AWS Cloud Practitioner 2022: Technical Essentials Part 1 from Skillsoft in March 2023, AWS Cloud Practitioner 2022: Technical Essentials Part 2 from Skillsoft in March 2023, Setting the Foundation With Trust from Skillsoft in March 2023, Building Trust with Business Ethics from Skillsoft in February 2023, and Developing Your Business Ethics from Skillsoft in February 2023.

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