Audrey Lepine

Audrey Lepine is an accomplished professional with extensive experience in customer service and project management within the e-commerce sector. Currently serving as the Global Trainer Lead at Kering since April 2022, Audrey previously held the position of Customer Service Manager for Europe at Lacoste from September 2009 to June 2022, where responsibilities included developing customer relationship procedures for multiple European countries, managing a 20 to 40-person customer service team, and participating in various project implementations and trainings. Earlier roles at IBM included serving as a PA to the VP of Finances for IBM Southwest IoT, where Audrey managed complex agendas and logistics, and as a bilingual assistant at IBM EMEA Headquarters, focusing on administrative support. Audrey also has experience in logistics and delivery management from positions at Taxi Transport Thierry and Geodis BM. Audrey holds a Master’s degree in Business and Marketing from the Conservatoire National des Arts et Métiers and a degree in Communication from Lycée Galilée.