Kern Inc. has been the provider of the fastest, most reliable production mail inserting systems since 1947 and is the only company to guarantee 10 years of production grade output.  The US headquarters are located in Columbus, Ohio.  Kern's top priority remains on creating a successful partnership with customers around the world.  Kern, Inc. is the North American subsidiary of the Swiss-based company, Kern AG.  Kern manufactures, distributes, services, and supports its production mail solutions, worldwide.  Kern provides solutions to banking, government service, telecomm, insurance, public utility, and other mailers who are looking for a better production mail solution, as well as a partner that is committed to customer success.  Kern also provides card attachment systems to work with gift card and credit card markets and much more.  Kern's machines can also produce packaging solutions from poly-wrapping, to custom cardboard box creation.  Smart solutions are what best defines Kern, from the hardware to the software.  Kern has an Automated Document Factory intelligent platform that helps run an entire mail fulfillment center.  And the Kern EDGE platform can handle the digitization and workflow of any document, whether it has to do with mail or not.  Kern Inc also offers solutions in the smart parcel retrieval market with the Kern Smart Terminal automated locker system, built with customized software to handle whatever solution is needed.  Kern is versatile and here to stay and grow, because at Kern, our customer's successes are our goals over everything

Automation

Industrial

Manufacturing

Packaging Services

Printing

Kern USA

Rick Stepp

George Forystek

Todd Russell

Patrick Tessier

The Service and Field Operations team at Kern USA is responsible for ensuring the seamless implementation, maintenance, and technical support of Kern's production mail and packaging systems. This team works closely with customers to handle installations, troubleshoot issues, perform regular maintenance, and provide on-site and remote support, ensuring optimal performance and customer satisfaction. Their roles encompass managing service accounts, overseeing site operations, and ensuring the highest standards of reliability and efficiency in the field.

Service and Field Operations

Engineering and Technical Support

Leadership Team

Service and Field Operations

About

Team members

Other teams at Kern USA

Engineering and Technical Support

Leadership Team