Dana Haasz is a seasoned sustainability and customer support professional with extensive experience in utility management and water conservation initiatives. Currently serving as a Senior Sustainability Specialist at Kerr Wood Leidal Associates Ltd. since April 2024, Dana has previously held significant roles at VertexOne, notably as Senior Director of Onboarding and Implementation and Senior Director of Customer Support, where Dana successfully enhanced client integration processes and overall customer engagement. Prior experience includes leadership positions at WaterSmart Software Limited and Kennedy/Jenks Consultants, focusing on client support and water conservation planning. Dana began a career in water efficiency at the San Francisco Public Utilities Commission and the Pacific Institute, contributing to research and policy initiatives. Dana holds a Bachelor of Science in Geography and Environmental Science from McGill University and a Master of Science in Applied Geography from New Mexico State University.