Monica Chiloane

Monica Chiloane is an experienced Finance Support Analyst at Kerridge Commercial Systems since September 2022, where responsibilities include resolving customer queries related to application software, managing call logs, and improving support procedures. Prior roles include Cashbook positions at Eskom Pension and Provident Fund and Sun International, focusing on cash processing and reconciliation. Additional experience as a Junior Fund Accountant and Finance Operations Temp showcased proficiency in account management and customer interactions. Monica holds a Bcom Accounting from the University of Johannesburg, along with several certifications in Artificial Intelligence, Banking, Fintech, Investments, and CIMA Operational Accounting and Finance. Skills encompass technical systems support, problem-solving, incident management, and compliance with GDPR.