Kristal F. Harrison Mba, Itilv4

Kristal F. Harrison, MBA, ITILv4, CSM has a diverse work experience in the field of Information Technology. Kristal F. currently works as an Information Technology Specialist at Kettle Cuisine since April 2023. Prior to this, they were an Information Technology Support Specialist II at Twilio from October 2021 to February 2023. Kristal F. has also worked as a Senior Service Desk Analyst at Denali Advanced Integration from September 2020 to October 2021, and as a Service Desk Sr Analyst at Seattle Children's from January 2020 to September 2020. Additionally, they have experience as a Technical Support Specialist at Cambia Health Solutions from January 2019 to December 2019, and as an IT Technical Support Analyst at GE from September 2016 to July 2018. Before that, they worked as a Customer Support Analyst at Kindred Healthcare from March 2016 to September 2016, and as a Customer Service Specialist at JCPenney from May 2015 to November 2015. Kristal F. also has experience as a Social Media Manager at LANE FERTILITY INSTITUTE from January 2013 to July 2013, and as a Social Media Coordinator at Salon 24 from July 2008 to June 2011.

Kristal F. Harrison has a diverse educational background and has obtained several certifications throughout their career. Kristal F. completed their Bachelor's degree in Digital Communication and Media/Multimedia from Holy Names University between 2008 and 2012. Subsequently, they pursued a Master of Business Administration (MBA) degree with a focus on Business Administration and Management, General from Saint Leo University, graduating in 2016.

Harrison's education continued with a focus on Media Psychology at Fielding Graduate University from 2016 to 2018. During the same period, they earned a Certificate in Marketing Strategy from Cornell University.

In addition to their formal education, Harrison has acquired multiple professional certifications. These include the ITILv4 Foundation Certificate in IT Service Management from AXELOS Global Best Practice, which was obtained in August 2023. Kristal F. also holds a Google Ads - Measurement Certification from Google (March 2023), a Scrum Master Certified (SMC) designation from Scrum Alliance (November 2022), and a Trello Fundamentals Badge from Atlassian (August 2022). Other certifications include Email Marketing from HubSpot Academy (January 2022), Six Sigma Yellow Belt from 6sigmastudy - The global certification body for six sigma certifications (January 2022), Jira Fundamentals from Atlassian (November 2021), and Digital Literacy from Microsoft (September 2018).

Furthermore, Harrison received a Recognition Certificate from JCPenney in May 2015, demonstrating their commitment to excellence in their career.