Lucy Thornton

Service Design And Innovation Lead at Key Assets (Australia)

Lucy Thornton is an experienced service designer and strategic lead, with a background in digital customer experience, research, and co-design projects. Lucy has worked with various organizations such as Key Assets, The Smith Family, and Nous Group, focusing on innovation and transformation in service delivery. Lucy holds a Master of Arts in Communications from RMIT University and a Bachelor of Arts in Professional Writing and Media Studies from Deakin University.

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Melbourne, Australia

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Key Assets (Australia)

Key Assets is a non-government, not-for-profit children’s services agency with a particular focus on foster care, family supports and disability.