KEY is a concierge service provider bringing a three-sided marketplace for travelers, vacation rental properties, and local vendors.

Travel & Leisure

KEY Concierge

KEY Concierge's headquarters in Austin, TX, United States

Kim Lalande

Natasha Marshall

Lauren Sheffield

The Marketing and Curation Team at KEY Concierge is responsible for creating and promoting engaging content to attract and retain clients. They manage the company’s brand presence, develop marketing strategies, and ensure the curated experiences offered are top-tier, aligning with client needs and preferences across travel, vacation rentals, and local vendor partnerships.

Marketing and Curation Team

This department provides strategic guidance and governance for the organization.

Executive Leadership

The Leadership Team at KEY Concierge sets the strategic direction, oversees operational efficiency, and ensures seamless integration across the marketplace. Comprised of the Vice President of Operations, Founder & CEO, and Chief Operating Officer, this team is responsible for driving growth, optimizing services, and maintaining high standards for both client and vendor satisfaction.

Leadership Team

This department provides personalized assistance and support to enhance the experience of VIP and luxury clients.

Concierge Services

This department focuses on managing product lifecycle, from ideation to market launch, while utilizing data analytics for informed decision-making.

Product Development

This department is responsible for designing, building, and maintaining software applications and systems.

KEY Concierge

Org chart

Teams

Marketing and Curation Team

Executive Leadership

Leadership Team

Concierge Services

Product Development

Software Development

Offices

KEY Concierge

Org chart

Teams

Marketing and Curation Team

Executive Leadership

Leadership Team

Concierge Services

Product Development

Software Development

Offices

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