KEY is a concierge service provider bringing a three-sided marketplace for travelers, vacation rental properties, and local vendors.

Travel & Leisure

KEY Concierge

KEY Concierge's headquarters in Austin, TX, United States

Kim Lalande

Natasha Marshall

This department provides strategic guidance and governance for the organization.

Executive Leadership

This department provides personalized assistance and support to enhance the experience of VIP and luxury clients.

Concierge Services

The Leadership Team at KEY Concierge sets the strategic direction, oversees operational efficiency, and ensures seamless integration across the marketplace. Comprised of the Vice President of Operations, Founder & CEO, and Chief Operating Officer, this team is responsible for driving growth, optimizing services, and maintaining high standards for both client and vendor satisfaction.

Leadership Team

This department is responsible for developing and executing marketing strategies to promote brand awareness and drive customer engagement.

Marketing Department

This department focuses on managing product lifecycle, from ideation to market launch, while utilizing data analytics for informed decision-making.

Product Development

This department is responsible for designing, building, and maintaining software applications and systems.

KEY Concierge

Org chart

Teams

Executive Leadership

Concierge Services

Leadership Team

Marketing Department

Product Development

Software Development

Offices

KEY Concierge

Org chart

Teams

Executive Leadership

Concierge Services

Leadership Team

Marketing Department

Product Development

Software Development

Offices

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