Ben H. is a dynamic leader with over 16 years of banking experience specializing in Fraud Prevention and Analytics, Internal Risk Control Operations, Call Center Leadership, and Customer Service. Currently serving as SVP, Director of Client Protection at KeyBank, Ben is responsible for leading a team dedicated to developing comprehensive scam prevention, detection, and resolution programs. Previously, Ben held various roles at Truist, Ally, and Bank of America, showcasing a strong background in management and strategic oversight. Additionally, Ben has 7 years of leadership experience outside the banking sector and is pursuing an Associate of Arts degree at Columbia Basin College.
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