Chas Pardee-Miller

Service Cloud Product Owner

Chas Pardee-Miller is an accomplished Service Cloud Product Owner at KeyBank since November 2018, where contributions include designing a comprehensive multiyear roadmap, managing an agile budget of $3.2M, and integrating Service Cloud with the Bank's Core Deposit Platform to enhance efficiency in account processes. Prior to this role, Chas served as a Senior Platform Manager for Enterprise Payments, successfully implementing Service Cloud and improving team productivity. Chas's experience at TTI Floor Care North America spans from February 2009 to November 2018, with roles that included Operations Analyst, Customer Care Trainer, and Escalation and Safety Customer Care Representative, all of which emphasized budget management, training optimization, and process streamlining. Chas holds a Bachelor of Science degree in Computer Science from Wittenberg University.

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices