Cindy Bauer is an accomplished professional with extensive experience in technology and business operations, currently serving as the Director of Enterprise Business & Operational Resiliency at KeyBank since July 2016. In this role, Cindy leads the organization's central authority for business resiliency and incident management, ensuring continuous operations amidst risks and disruptions. Previous roles at KeyBank include overseeing cloud migrations, enabling digital healthcare product offerings, and managing significant consumer lending transformation programs. Cindy's career also includes leadership positions at First Niagara Bank, where responsibilities encompassed consumer lending project management and strategic IT direction, as well as earlier roles at KeyCorp, featuring technology project management and development. Cindy holds a Bachelor of Science in Management Information Systems and Marketing from Miami University and has further education at the Weatherhead School of Management at Case Western Reserve University.
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