Erin Redmond is a Senior Employee Relations Team Lead at KeyBank, where they have overseen complex employee relations initiatives for over three years, fostering a collaborative and compliant workplace culture. Previously, Erin served as an Employee Relations Advisor at USAA from 2010 to 2020, providing strategic support to managers and conducting extensive workplace investigations. They hold multiple professional certifications, including SHRM-SCP and SPHRi, underscoring their commitment to enhancing workforce engagement and aligning HR practices with organizational goals. Erin's educational background includes a Bachelor of Arts in English Language and Literature from the University of Northern Colorado and a PHR certification from Colorado State University-Global Campus.
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