James Warren is an accomplished banking professional with significant experience at KeyBank, where roles include Vice President, Branch Manager, and Experience Leader since September 2017. Responsibilities encompass client experience, change management, and strategic partnerships, with a strong focus on self-service and Digital Financial Wellness. Prior experience includes branch management positions at Bank of America and Best Buy, emphasizing customer service, staff training, and sales production optimization. James holds a Bachelor’s Degree in Biology from SUNY New Paltz and an Associate’s Degree from Dutchess Community College.
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