Jency John EMBA

Jency John is a Business Technology Portfolio Leader at KeyBank, where they focus on modernizing and stabilizing banking technology to enhance client relationships. With a strong foundation in collaborative leadership and strategic vision, Jency has successfully driven technology transformations that improve operational stability and banker experiences. Their previous roles include senior positions at First Niagara Financial Group, HealthNow New York Inc., and IBS Software Services, where they focused on business analysis and software engineering. Jency holds an Executive MBA from the Weatherhead School of Management at Case Western Reserve University and additional degrees in Computer Science and Information Systems.