Jillian Thurston is an experienced professional in the financial services sector, currently serving as the SBA Lead Service Officer at KeyBank since August 2022, where responsibilities include providing support for SBA loan closings and documentation while ensuring compliance with regulatory requirements. Prior to this role, Jillian worked as a Loan Document Specialist III at First Utah Bank from April 2018 to July 2022, focusing on the documentation and closing processes for various types of loans. Jillian's earlier career at UnitedHealth Group spanned over 12 years, where roles included Key Accounts Strategic Account Executive and Small Business Renewal Account Consultant, managing significant client accounts and devising strategic plans for client retention and satisfaction. Jillian holds a Bachelor of Science in Health, Society, and Policy from the University of Utah and an Associate of Science from Snow College.
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