Joshua Coates is a seasoned retail banking professional with 20 years of experience in consumer lending and mortgage services. Currently serving as the Vice President - Area Retail Leader at KeyBank, they have a proven track record in recruiting, coaching, and training top performers in the industry. Previously, Joshua held positions in notable organizations such as HSBC and U.S. Bank, where they achieved significant growth and customer loyalty. Their dedication to helping others achieve financial success has been the cornerstone of their career. Joshua served in the United States Army from 1997 to 2001 as a Network Operator Maintainer of Communications.
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