Nicole Bier is currently the VP, Experience Leader at KeyBank, where they drive performance and enhance client relationships through inspirational leadership and coaching. Previously, they held various leadership roles at KeyBank, including VP, Market Manager for Key Mortgage and VP, Branch Manager, where they developed diverse teams and implemented key operational strategies. Nicole also served as AVP, Branch Manager at Citizens, focusing on business development and colleague success. Their extensive experience spans over a decade in the financial services industry, demonstrating a commitment to client satisfaction and team development.
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