Olivia Terry

Olivia Terry is a skilled professional with extensive experience in quality assurance, underwriting, and event coordination. Currently serving as a Lead Specialist at KeyBank, Olivia is responsible for quality assurance within the Commercial Booking team, conducting a broad range of verifications and training team members. Previous roles include Event Assistant at Cleveland Metroparks, where effective communication was key, and various positions at Rocket Mortgage, including Executive Condo Project Underwriter and Mortgage Loan Officer, which involved critical analysis and collaboration. Early career experiences include internships in sales, media production, and events coordination, complemented by a Bachelor’s Degree in Communications for Visual Media from John Carroll University.