Paul Joseph is a seasoned professional in service digitization and intelligent automation, currently serving as the Service Digitization Leader at KeyBank since June 2021 and as a Council Member at the Institute for Robotic Process Automation & Artificial Intelligence. Previous roles include Head of Intelligent Automation at SDLC Partners, where Paul led significant digitization initiatives, and Vice President / Senior Product Manager at BNY Mellon, where strategic product roadmaps were defined. Paul has extensive experience in project management, agile transformation, and business development, having held various positions at Cognizant Technology Solutions and Accenture Services. Educational qualifications include an MBA from the University of Pittsburgh, an advanced degree in Project Management from Stanford University, and a Bachelor of Technology in Electronics and Communication from Mahatma Gandhi University.
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