Amy is a highly experienced Support Engineer with extensive education and works history in the IT and Software fields. Following her graduation from ITT Technical Institute with degrees in Computer Network Systems and Information Systems Security, Amy joined Hyland Software, Inc. where she served for 4+ years as a Support Analyst before moving to KeyMark’s Support team.
In her career, Amy, who also has a degree in Computer Aided Architectural Design has worked for Cleveland’s Jencen Architecture as a Designer, Program Manager, and trainer. Amy joined the KeyMark team in 2015 and is currently responsible for Supporting OnBase and Kofax, and for external training. Since joining KeyMark, she has been providing training at the annual Horizons conference and presenting an ever-increasing number of Webinars for KeyMark’s customers.
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