Danna Tejada is an experienced professional in risk management and customer service within the financial sector. Currently serving as a Risk Management BSA Analyst at KeyPoint Credit Union since October 2022, Danna previously held various management roles at Bank of America, including Team Manager and Financial Center Manager, where significant improvements in service metrics, employee satisfaction, and sales performance were achieved. Prior experience includes positions at JPMorgan Chase & Co. and Wells Fargo, with a strong track record in sales, customer satisfaction, and team training. Danna's career began in customer service roles, demonstrating early success in sales and operational efficiency. Education includes a High School Diploma from Palo Alto High School.
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