Bob M.

Bob M. is an accomplished manager currently serving as the Director of Technical Support at Keysight Technologies. With extensive experience in quality management, process improvement, and customer support within the technology industry, Bob has successfully led high-functioning support teams in Agile environments. Previous roles include Senior Quality Manager at Catapult Communications and Quality Manager at Castrol North America, where Bob implemented ISO standards and managed significant quality assurance programs. Bob holds degrees in Management from the University of Phoenix and in Business Administration from Louisiana State University.