Wendy Needham

Wendy Needham is a seasoned professional with extensive experience in knowledge management, service management, and project delivery across various industries. Currently serving as the KeysightCare Global Knowledge Manager at Keysight Technologies since June 2019, Wendy oversees the Knowledge Management program for post-sales technical support and is a subject matter expert in machine learning and GEN AI. Prior roles include Head of Service Management for the EMEAP region at Mavenir, overseeing a significant customer base and team management, as well as leadership positions in bid management and programme management at Acision. Wendy's career also spans roles at Logica CMG, British Energy, Essilor Ltd., and Lucent Technologies, demonstrating a strong track record in project and service delivery management, revenue assurance, and relationship management. Wendy holds a degree from Draughon Business College.