Susie Farley is an accomplished banking professional with a robust background in operations and compliance. Currently serving as Executive Vice President and Chief Operations Officer at Keystone Bank since October 2018, Susie previously held the position of Vice President of Operations at Pioneer Bank, SSB, where responsibilities included overseeing consumer loan processing and managing key vendor relationships. At My Community Credit Union, Susie made significant contributions as Vice President of Loss Mitigation & Call Center, enhancing collections strategies and contact center operations. Additional roles include Collections Manager and Internal Auditor, focusing on operational efficiency and regulatory compliance. Susie's career began as Compliance Officer at The Pecos County State Bank. Educational qualifications include a Master of Science in Emergency Management from Jacksonville State University and a Bachelor's degree in International/Global Studies from Texas State University.
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