Arnau Vilalta Sancho

Arnau Vilalta Sancho is a professional with diverse experience in quality assurance, customer service, and logistics. Currently serving as a Functional QA Tester and Localization QA Game Tester at Keywords Studios since August 2022, Arnau brings expertise from previous roles, including a Customer Service Representative at Covalen, where responsibilities involved assisting Citibank customers with pension payment inquiries and international payment issues. Prior experience includes a tenure at Marriott International, where Arnau advanced from Sales & Services Associate to Sr. Elite Associate, managing escalated customer interactions and providing support for the Loyalty program. Furthermore, Arnau contributed to operations as a Supply Chain & Logistic Officer at Reckitt Benkiser, optimizing supply chain processes, and as an Operations Engineer at SEUR, focusing on goods delivery efficiency. Arnau's academic background includes a degree in Ingeniería Superior Industrial from Universidad de Zaragoza and a Bachelor's degree in Industrial Engineering and Industrial Electronic from Universitat Rovira i Virgili.