Azra Fatima

Azra Fatima is an experienced Information Technology Specialist currently working with KFC UK & Ireland since October 2023, providing 3rd level technical support across over 1000 restaurants in the UK and ROI. Prior experience includes a role as a Project Professional at Accenture from June 2016 to February 2022, where leadership in quality auditing and project management was key. Azra also served as a Technical Support Specialist at Deloitte India from June 2013 to June 2016, delivering timely support across multiple time zones for complex Microsoft technology issues. Azra began a technical career at Dell from 2009 to 2013 as a Senior Technical Support Analyst, excelling in troubleshooting and customer interaction, earning certifications and awards for performance. Azra holds a Master's degree in Computing and Technology from Northumbria University and a Bachelor of Science in Computer Science from Osmania University.