Harold Valderrama

End User Support Technician at Kforce

Harold Valderrama currently serves as an End User Support Technician at Kforce Inc., providing on-site support for Humana Inc. since October 2021. Prior to this role, Harold Valderrama worked at Merck from March 2005 to the present, where responsibilities included global deskside support and senior specialist tasks in service delivery and management. In this capacity, Harold Valderrama provided executive technical support to the CEO and the Executive Committee, established trust with high-level stakeholders while maintaining confidentiality, and collaborated with Executive Assistants on IT initiatives. Additional duties included travel support for senior executives, management of administrative tasks like equipment purchase and inventory, and user training on various software tools. Harold Valderrama holds an education from DeVry.

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