Melissa Souza, MSIS, is an experienced business analyst with a strong background in financial management systems and process optimization. At Florida International University, Melissa served as an Associate Application Business Analyst, supporting the PeopleSoft Financial Management suite, liaising between end users and the IT department, and facilitating new business unit adoption of the Accounts Receivables Billing function. Prior to this role, Melissa held positions as an administrative assistant at Impact Health and an accounting assistant at CDR Maguire Inc. Currently, Melissa is working as a Business Analyst - Finance for Royal Caribbean Group while also engaged with Kforce Inc. and previously at St. Thomas University as an IT Business Analyst, enhancing operational efficiency through cross-departmental projects. Melissa holds both a Master of Science in Management Information Systems and a Bachelor of Business Administration in Management Information Systems from Florida International University.
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