Gemma Byford

Gemma Byford is a seasoned professional in business management and executive assistance, currently serving as Business Manager and Executive Assistant to the Managing Director at KGM since September 2025. Prior to this role, Gemma held various positions at Direct Line Group from January 2015 to September 2025, including Assistive Technology Support Specialist and Business Manager to the CFO. Experience at Royal Bank of Scotland Business spanned from August 2010 to December 2014, where responsibilities included Programme Management Lead in Information Security Regulatory and Business Manager to the Head of Logistics, Finance & Change. Earlier career roles in financial services from October 2003 to August 2010 included several senior executive assistant and office manager positions at firms such as BGC Partners & Cantor Fitzgerald, Barclays Bank PLC, Threadneedle Investments, and THB Group PLC. Educational qualifications include A-Levels in I.T., Design Technology, and Business Studies from Langley Park School for Girls, completed in 2003.