KS

Krystle Shahani

Head Of Customer Experience at KHAITE

Krystle Shahani has a diverse work experience spanning multiple industries. Krystle has most recently served as the Head Of Customer Experience at KHAITE since September 2021. Before that, they were the Customer Experience Manager at Ring Concierge from February 2021 to September 2021. Prior to their roles in the luxury fashion industry, they worked as a Product Care Associate at Gucci, where they performed root cause analysis and provided support on After Sales ticket management. Krystle also has experience in e-commerce operations, having worked as a Senior Operations Associate at YOOX NET-A-PORTER GROUP, where they served as the primary business lead to VIP customers. Additionally, they have experience in real estate sales as a Licensed Real Estate Salesperson at LG Fairmont. Krystle started their career in the fashion industry as the Director of Design and Development at Internationally Well Known Inc, where they managed various aspects of the product inventory, design production, and customer service inquiries. Prior to that, they worked at Sport-Elle as an Associate Designer, CAD artist, and Technical Design assistant.

Krystle Shahani completed their education in a chronological order. From 2007 to 2011, they attended the University of Maryland, where they pursued a bachelor's degree in Journalism and Business. Krystle'sfield of study during this time is not specified. Later, in 2014 and 2015, they enrolled at Parsons School of Design. Here, they focused on Fashion Design and Entrepreneurship, although the specific field of study is not mentioned. It is also noted that they obtained a certification in Fashion Design, although the institution and details of the certification are not provided.

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Timeline

  • Head Of Customer Experience

    September, 2021 - present