Customer Support
About
The Customer Support team at Khalti is dedicated to providing exceptional assistance to users and merchants, addressing inquiries and resolving issues related to digital wallet transactions. They facilitate a smooth user experience by offering support for mobile recharges, bill payments, and other services while also conducting outbound calls for customer engagement and KYC processes to ensure compliance and enhance user satisfaction.
Team members
Alina Nepal
Customer Support Representativ...
Bibek Chaudhary
Junior Officer - Merchant Acqu...
Bishow Shrestha
Team Leader - Customer Support
Sabin KC
Customer Support Representativ...
Saurav Karki
Junior Officer - Merchant Acqu...
Sophiya Dangol
Junior Officer - Merchant Acqu...
Subekshya Pathak
Customer Support Representativ...
Sujata Giri
Customer support representativ...
Sumit Baniya
Customer Support Representativ...
Susan Ratna Shakya
Customer Service Representativ...
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