Ricardo Rafael Lira is currently working as an Implementation Analyst at KHOMP since June 2022. With previous experience at Toledo Piza as a Telecommunications Specialist, Lira is skilled in sustaining Contact Center/Telecom infrastructure and collaborating with IT and Business areas for performance enhancement. Prior to their current role, Lira held positions at Altitude Software and Lojas Marisa, specializing in telecom support and senior telecom analysis. Lira holds degrees in Information Technology Management and Industrial Automation.
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