Shibani Nath

Shibani Nath is an experienced professional in customer success and social media strategy, currently serving as the Director of Customer Success at Khoros since January 2024. Previously, Shibani held the position of Director of Customer Success at Sprinklr from November 2020 to July 2024, where prior roles included Associate Director in the same field. Before Sprinklr, Shibani worked at Jio as a Social Media & Community Strategist from August 2015 to November 2020, and at Infosys as a Brand Manager from April 2014 to August 2015. Shibani’s career began at Dell, serving as a Social Media Manager from August 2004 to April 2014, focusing on developing social media strategies aligned with business objectives. The educational background includes a Masters of Commerce and a Post Graduate Diploma in Purchasing Management from St. Joseph's Sr. Sec. School in Kanpur.