Arlene Coughlan

Arlene Coughlan currently serves as Intake Manager at Kids Spot since June 2024, while simultaneously fulfilling the role of State Admissions Coordinator at Spectrum of Hope, which began in January 2022. In the position at Spectrum of Hope, Arlene oversees the intake process for multiple sites and regions, helping families navigate the process, gathering clinical documentation, submitting authorizations, and scheduling appointments. Additionally, coordination with insurance, recruitment, and clinical teams is a crucial aspect of this role, which includes providing services in-clinic, in-home, and via Medicaid in the Houston and Dallas areas. Prior experience includes roles as Administrator at Spectrum of Hope and Rehab Group, as well as serving as a Social Care Worker. Arlene's educational background includes studies at University College Cork, University of Galway, and Portobello Institute.