Andre Gniesdzia

Head Of Department Customer Service at KiK Textilien und Non-Food GmbH

Andre Gniesdzia currently serves as the Head of Department for Customer Service at KiK Textilien und Non-Food GmbH since September 2023. Previously, Andre held the role of Shopping Experience Manager at IKEA from October 2019 to September 2023, where responsibilities included optimizing the purchasing process, managing human resources, and ensuring compliance with IKEA standards. Andre’s experience also includes a position as Team Assistant Shopping Experience and Deputy Store Manager at KiK Textiel en Non-Food B.V., focusing on administrative tasks, customer service, and merchandise presentation. Andre started in the retail sector as a Customer Relations Associate at IKEA in 2017.

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