Magdalena Caseres

Magdalena Caseres is an experienced professional currently serving as a Customer Support Professional at Kimberly-Clark Professional since May 2024. Prior to this role, Magdalena worked at Contabilium as a Customer Service Agent and held various positions at Envíopack, including Customer Support Leader and Analista de Administración & Finanzas, where responsibilities included leading a customer service team and managing data analysis and project development. Previous experience at Falabella Retail S.A. encompassed roles such as Senior Treasury Analyst and Back Office Analyst, focusing on treasury support and customer complaints resolution. Magdalena has a solid educational background with a degree in Event Organization and Public Relations from COE, which complements expertise in customer service and support operations.