Carina Martinez

Carina Martinez is an experienced travel and customer service professional with a strong background in coordinating travel logistics and managing customer relationships. Currently serving as a Travel Operations Coordinator at kimkim since October 2024, Carina oversees tailored travel arrangements for individuals and groups. Prior roles include positions at Britvic plc as a Benelux Customer Service Executive, and The HEINEKEN Company as a Customer Success Coordinator, where Carina managed internal customer accounts across EMEA and Africa. Experience at TripActions as a Travel Experience Agent emphasized digital support in a customer-focused environment, while earlier roles at Element Amsterdam Hotel and Emirates enhanced hospitality and safety skills. Carina's education includes a Bachelor’s degree in Communication and Information Sciences from Vrije Universiteit Amsterdam and a Bachelor’s degree in International Relations from IUPERJ.