Linie Yang, CPIM, currently serves as a Technical Product Specialist at Kinaxis, where involvement includes acting as the first line of escalation for technical support cases and providing mentorship to the Technical Support team. Prior roles at Kinaxis include Senior Technical Support Analyst, focusing on complex issue resolution for strategic customers, and Technical Support Analyst, handling customer inquiries and issues. Prior to Kinaxis, Linie Yang worked at Lee Valley Tools in roles ranging from Demand Planner to Competitive Researcher, contributing significantly to process efficiency, sales forecasting, and inventory management. Linie Yang holds a Master of Science in Electrical and Computer Engineering from Western University and a Bachelor's degree in Physics from Xiamen University.
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