Lee Valley is a family-owned Canadian business serving customers all over the world. From our humble beginnings selling a small selection of woodworking tools, we have endeavored to foster the creative spirit of our customers. While continually expanding our renowned tool lines, we have broadened our scope to include gardening tools, hardware, gifts, and items for every area of the home, offering an array of products that solve everyday problems. With 18 stores across Canada and online presence, we have come a long way since the company’s founding in 1978. As we move forward, we will strive to remain a trusted advisor and the resource of choice to our customers.

Retail

Lee Valley Tools

The Ottawa office focuses on finance, customer service, supply chain, and human resources to support operational excellence.

Ottawa

Robin Lee

Jason Tasse

Leonard Lee

The Sales and Customer Service team at Lee Valley Tools Ltd. is dedicated to providing exceptional support and product knowledge to customers. This team excels in assisting with inquiries, processing orders, and offering technical assistance on woodworking tools. They also engage customers through sales initiatives and seminars, enhancing the overall shopping experience both online and in-store.

Sales and Customer Service

This department focuses on providing support and guidance to customers, ensuring their needs are met and enhancing their overall experience.

Customer Engagement

This department oversees the strategy and execution of product categories to optimize performance and profitability.

Category Management

This department oversees the coordination and optimization of supply chain activities, including planning and inventory management.

Supply Chain Management

This department focuses on managing online marketing strategies, including web and email campaigns to enhance brand presence and engagement.

Digital Marketing

The Finance and Accounting team at Lee Valley Tools Ltd. is responsible for managing the company's financial health through accurate bookkeeping, budgeting, and reporting. They ensure compliance with financial regulations, oversee cash flow, and provide strategic insights to support decision-making, ultimately enabling the company to achieve its business objectives while maintaining fiscal responsibility.

Lee Valley Tools

Org chart

Board & advisors

Teams

Sales and Customer Service

Customer Engagement

Category Management

Supply Chain Management

Digital Marketing

Finance and Accounting

Offices

Lee Valley Tools

Org chart

Board & advisors

Teams

Sales and Customer Service

Customer Engagement

Category Management

Supply Chain Management

Digital Marketing

Finance and Accounting

Offices

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